Two women riding mountain bikes on a forest trail surrounded by trees.

MEMBERSHIP FAQ

MEMBERSHIP FAQ

Have questions about GSMBC membership?

You’re in the right place! This FAQ covers everything from eligibility and joining, to membership tiers, renewal, accessing webinars, online courses, mentor training, and Pro Deals. Find clear answers and helpful tips to make the most of your GSMBC membership experience.

MEMBERSHIP ELIGIBILITY & UPGRADING

  • Certified coaches can join directly here: Membership for GSMBC Certified Coaches

  • Yes you can! Everyone is welcome to join at the START membership level. As a certified MTB coach or instructor you can also join at the TRAIN or EVOLVE membership tiers if you if you meet the following certification requirements:

    • Certification must cover teaching skills to recreational riders on beginner–intermediate terrain.

    • Include at least 1 day of on-bike training (e.g., GSMBC Apprentice Coach Course or PMBIA Ride Guide Module).

    • Issued within the last 5 years by a recognized coach or instructor certification body (examples include national cycling or mountain biking governing bodies, PMBIA, BICP, or NZOIA).More details here: Non-certified Membership Requirements

  • To upgrade, you'll need to purchase the EVOLVE membership tier. Before you check out, email us at info@gsmbc.pro to get your upgrade coupon code — this ensures you only pay the price difference, not the full amount.

  • Memberships are yearly subscriptions and will automatically renew until cancelled. To cancel, go to your account settings once you’re logged in.

  • You can sign in via the Memberships dropdown on our website, or use this link: GSMBC Education Hub Login

MEMBERSHIP RENEWAL

  • Members on any tier (START, TRAIN, or EVOLVE) can access the monthly free community webinars through your membership account.


  • Masterclasses are available to certified coaches with TRAIN or EVOLVE memberships. Access and purchase them is via the “Masterclass (paid) Webinar” tile on your dashboard.

    • EVOLVE members: You automatically have access to all masterclasses. The webinar link will appear in your dashboard.

    • TRAIN members: Open the “Masterclass (paid) Webinar” tile on your dashboard. After the general information, you’ll see purchase links on the right-hand side of the page.

  • Add the course or webinar to your cart, then enter your coupon code on the checkout page before payment.

  • Community and Masterclass webinars for the next 12 months are listed here: Webinar Schedule or in your dashboard under the webinar tiles.

  • Yes!

    • Community webinars: recordings are posted shortly after the session.

    • Masterclass webinars: recordings are available in your membership area if registered (TRAIN members) or automatically for EVOLVE members.

    We encourage attending live whenever possible for Q&A and interaction opportunities.

WEBINARS

  • Courses can be purchased through the “Online Education Courses” tile in your dashboard. Once purchased, the course will appear in your dashboard and you can complete it at your own pace.

ONLINE EDUCATION COURSEs

  • This program will be launching soon. It will be accessible through both the website and your membership dashboard. Stay tuned for updates!

ONE-TO-ONE REMOTE COACHING

  • Pro Deals are available for TRAIN and EVOLVE members. Once logged in, click on the tile for your TRAIN or EVOLVE Membership Bundle. All Pro Deal information and ordering instructions from our partners can be found there.


PRO-DEALS

Still Need Help?

If you have any questions about your membership, access, or courses, contact us at info@gsmbc.pro. We’re always happy to help!

Remember — if you have a question, others likely do too! Your feedback helps us improve our FAQs and make the membership experience easier for everyone.